Service Purchased: We do not offer refunds on any services purchased, received, or prepaid. We do offer our assistance in finding a solution if such a topic may arise.

All sales are final, no refund or exchanges.

All Elva Beauty Ancaster products are kept in a sterile sanitary environment at the perfect temperature and humidity for the best function. Please ensure all of your products are ordered correctly, we are only able to make changes to parcels before they are shipped out, and we are not able to accept any product back after it has left our facility!

Client safety and product hygiene is our priority.